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Seven expert tips to help you better measure the wants and needs of consumers

Author's avatar By Content Partner 31 Oct, 2018
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How to get better results from your online content marketing strategy

Building a profitable and successful company is no easy task. Even with a great idea/product, incredible staff to bring it to fruition, and all the drive in the world, if you are unable to connect with consumers then the fact is that it just won’t get off the ground.

Content marketing

This is exactly why it’s so important that you also consider your content marketing strategy. Your strategy needs to address one very important question, which is "what is the purpose of your content". Why are you creating the content in the first place?

In order to have a clear answer for this question, you need to fully understand the wants and needs of your consumers, which means there needs to be a research and discovery process in place. So how exactly do you go about measuring their wants and needs? How is this information collected?

Here we’ll take a look at how you can go about getting better results from your online content marketing strategy.

Start with the proper backing and knowledge

A great place to start is with the proper backing in terms of your knowledge. For example, enrolling in an online master of administration course can provide a person with all kinds of information including how to identify and measure the wants and needs of consumers.

Not only that, but this kind of program can also teach a person about how to actually apply these concepts in an actual business setting, and figure out how you can set targets and goals. It’s all about providing you with the foundational principles of marketing that you can then use to figure out your consumer better.

Make sure you are clear on your target market

Another tip is to make sure that you are well aware of who exactly your target market is. Who is the online content meant for? Even though this question sounds simple, it’s amazing how many times businesses don’t have a clear answer.

In order to have a clear understanding on your target market, you will need to conduct some pretty in-depth research. You want to look at such factors as age, demographics, profession, level of income, any activities or hobbies they may enjoy, and more.

The more information you can gather about your target market, the more targeted your online content can be since you will understand what your audience is interested in.

Your target market always has lots to say

Another tip before you launch your content marketing strategy is to check out what customers are saying. A great place to do this is social media – Twitter, Instagram, Facebook, etc. Take a look at what consumers are saying about your competition, trends, products, pricing, etc. It’s a great way to get feedback at the start of your efforts that can help shape your strategy.

This is also a tip that you can use on a regular basis, making sure to constantly take the time to check out what consumers are saying. This is a great way to stay current and make sure you are always aware of trends, feelings, and tides that may end up shifting your efforts.

Keyword research is an absolute must

If you figure you could scrape by and develop cutting-edge online content marketing material that resonates with consumers without having to do keyword research, well it's time to think again. To put it mildly, keyword research is an absolute must.

You need to spend the time to figure out what the keywords are that consumers use when they are searching for information regarding your company, its services, and products. Once you identify a handful of basic keywords, then you can start to include them in your online content such as any blogs you have posted.

The better the job you do of including these keywords in a natural way, the easier the search engine will find your site and lead consumers to you.

Ideas

Figure out what type of content will be the most useful

Using the term "online content" is rather loose as it refers to all different types of content. This can include such things as videos, blog posts, podcasts, e-courses, white papers, e-newsletters, and more. Part of your content marketing strategy should be to take a look at this type of content and figure out which ones would be the most useful with your target market.

This really goes back to the research you have done on your target market. It can help you to figure out what approach will be the most effective. For example, a 60-year-old will probably prefer their content to be delivered in a different way than a 25-year-old.

Unfortunately, this step also involves a bit of trial and error on your part. You may need to make some adjustments as you go.

Let your consumers know what makes your company/product unique

While this particular tip won’t help you measure the wants and needs of consumers, it’s an important one that will help ensure that your online content strategy is successful. Let’s face it, consumers are given more choices than ever before so providing them with help and even an incentive to choose your company can provide you with better results.

Standing apart from the competition can be tough, which is why a good plan is to focus on your company’s or product’s uniqueness. What makes you so different from the competition? Why should people choose you over the others? The answer to this question is part of your overall marketing strategy, rather than just your online content efforts.

Ensure you are tracking the results

The final tip is again extremely important. If you don’t track your online content marketing efforts, then you will have no idea if they are successful or not. This information will help you to make appropriate adjustments and get even better and more targeted results.

Each of these tips will help you to better measure the wants and needs of your consumers, allowing you to formulate an effective online content marketing strategy that takes your company to the next level of success. 

Author's avatar

By Content Partner

This article is contributed by a Smart Insights Content Partner. To find out how you can become a regular contributor and share your knowledge and experience with our readers, please see our Content Partnership options.

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