Digital marketing is more important now than ever. My recommendations on the challenges and opportunities for growth
Digital marketing is deceptively easy if you take the deliberately simple definition from my book Digital Marketing:Strategy, Implementation and Practice where I define Digital Marketing as:
"Achieving marketing objectives through applying digital media, data and technology".
But in reality, digital marketing is a tough challenge since many businesses know how vital digital and mobile channels are today for acquiring and retaining customers. Yet the research shared below shows that many businesses don't have an integrated plan to support digital transformation and business growth based on engaging their audiences effectively online.
In this article, I will explain why a digital marketing strategy is essential for all businesses. If you're looking for an introduction to the scope of digital marketing and what should be included in a plan, see my post explaining What is Digital Marketing.
Regardless of the type…
Use our digital marketing strategy template integrated across the RACE Framework to plan and get ahead in your digital marketing
We all know the old saying “if you fail to plan, you are planning to fail”, but when it comes to digital marketing, this really is the case. It has never been more important than it is now to create a digital marketing strategy template so you can plan, manage and optimize your online activities.
Today, digital media is vital when it comes to driving leads and sales, meaning marketers need to understand how best to engage and convert online audiences. Despite this, our research into digital marketing trends for 2024 shows that many businesses (around 40%) still don’t have a digital marketing plan. As a result, companies are missing out on the benefits of having a digital marketing plan integrated into their overall marketing plan or as a separate roadmap…
Discover how a customer experience strategy that enhances digital experiences across all touchpoints can help build brand loyalty and improve ROI
In today’s fast-paced digital world, providing a seamless customer experience strategy is no longer a luxury but a necessity. As consumers have more options than ever on where, when, and how to interact with brands, ensuring a consistent and positive digital experience can significantly impact your business's growth and competitiveness.
It’s easy to forget just how many touchpoints your business may have. The Smart Insights customer lifecycle visual highlights just some of the many paid, owned, and earned media omnichannel options available today to communicate with prospects and customers. There’s a lot!
The diverse array of channels highlights the amount of avenues we need to effectively manage to create effective customer experience,…
Our recommended process and tools to help you grow your marketing career with strategic skill development
As marketers, we understand how challenging it can be to keep all your plates spinning. You’re trying to manage your day job, while staying up to date with all the latest industry and platform changes, while making sure you are fed and watered and clean and getting enough sleep to keep your brain in gear. Not to mention remembering Auntie Wendy’s birthday and making sure the dog has had enough exercise. With all this going on, setting time to learn marketing skills is often pushed to the back of your priority list. Over time, you drop the plate.
There are a few reasons for this. From speaking to marketers over the years, Continuous Professional Development (CPD), feels like something you should be doing, but often gets ‘saved for later’, while we try to keep…
How to strategically manage your marketing spend with 8 integrated simple marketing budget templates
Setting strategic and channel direction, working toward commercial objectives and KPIs, and monitoring your success is great. But if you're not tracking your ROI per channel it's hard to understand how much money you've had to spend to see a return. That's why you need a practical, accessible marketing budget.
How much budget is allocated to marketing?
Did you know, as of Spring 2024, marketing accounts for 10.2% of overall budgets, and 10.1% of company revenues? In small businesses, with fewer than 50 employees, this rises to 16.9% of the budget for 22.7% of the revenue. Whereas those with over 10,000 employees allocate just 9.6% to marketing, to achieve 6.5% of revenue.
The latest CMO survey found that yearly growth in marketing spending is predicted to rise 4.7% in 2024. Within this growing budget, digital marketing spending…
7 steps to creating an effective marketing plan for businesses of all sizes
A marketing plan is a bit like a job description for your company. Everyone should have one, but they’re often not fit for purpose, out of date, and reviewed infrequently...
Research has shown that businesses with plans succeed, outperform competitors, and retain staff, more than those with no plan.
Without a plan there’s no direction for the company or its employees, decisions can be uninformed, opportunities can be missed and threats can damage or destroy the business.
Whether you are looking at creating a traditional marketing plan or a multichannel digital marketing plan, we've got resources to help you.
Free marketing plan template aimed at small businesses
In this article, Annmarie Hanlon recommends 7 simple steps for structuring a classic marketing plan. But for an SME or SMB, you need a little more detail about prioritizing your investment of time and…
To make sure your social media campaign is as successful as possible, follow our 7 steps to plan and structure your campaign strategy
If you have an upcoming marketing campaign for a new product feature, or a holiday promotion that you want to capitalize on, or maybe you’re releasing a brand-new product, you will want to plan a social media marketing campaign to help spread the word.
But in order to make sure your social media campaign strategy is as successful as possible, you need to plan in advance and consider how it integrates with other strategies.
How to structure an integrated social media campaign plan
Ideally, the social elements of the campaign will be part of a broader marketing campaign plan - our companion post and members' marketing campaign plan template recommend you structure your campaign using these key campaign elements:
Campaign goals and tracking.
Campaign insight and targeting.
Key campaign…
What are the essential parts of a multichannel marketing plan template?
Multichannel marketing, or omnichannel marketing, is the process of utilizing online and offline marketing communications channels to target and engage with your customers.
As outlined in our popular Learning Path module, structure a plan using the RACE Planning framework, the purpose of a multichannel marketing strategy is to empower marketers and managers to plan, manage and optimize the resources needed to achieve business sales targets. The timeframe is typically annual but potentially longer-term, such as 18 months to three years.
Examples of communications channels could include, for example:
Websites
Physical stores
Catalogs
E-mail marketing
TV
Text messaging
Blogging
Direct mail
The goal is to deliver leads and sales targets for defined products and services, which can apply to an organization as a whole, or a single market if there are multiple markets and product or service categories.
An effective omnichannel approach to marketing…
What are the six essential parts of a campaign planning template?
Today's marketing campaigns are complex since they need to reach and engage audiences across a range of digital and traditional channels as shown by our RACE growth system visual.
In this article, we'll step you through an effective structure for briefing marketing campaigns to an agency or in-house team that has been used by tens of thousands of businesses in different sectors including financial services, retail, travel and consumer brands. I will also answer some of the key questions about marketing campaigns.
I originally developed the template for structuring one-day training courses on Creating Effective Marketing Campaigns that I ran for the Chartered Institute of Marketing in the UK. We emailed the Word template to course participants after the training so that they could adapt it to their planning process. For…
Audit your digital media effectiveness to build stronger campaigns and an efficient marketing funnel
Reviewing your use of digital media is a crucial starting point for creating or optimizing your digital marketing strategy. But how do you tune in and prioritize what's working, and what isn't, without getting lost in vanity metrics?
At Smart Insights we recommend using VQVC to consolidate and streamline how you measure your digital media. This mnemonic shows how volume, quality, value, and cost help you pull out different elements of your marketing activities. Read on to find out more about VQVC and other important digital media planning techniques
Moreover, do you really understand how and when each of your key marketing communications is being received by your target audience? Our RACE Framework helps hundreds of thousands of marketers around the globe track and optimize their key digital media, to get the best results possible, without breaking the bank.…
