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New global benchmarks from Google of average site speed

Author's avatar By Dave Chaffey 19 Apr, 2012
Essential Essential topic

Does your site pass the 2,4,6,8 second rule?

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Recommended link: Google Analytics Benchmark

Our commentary on site speed variation

We’ve shown through several recent posts that speed matters if you want to maximise conversion. The Walmart example in our previous post showed how conversion rate drops dramatically below 4 seconds, so this is a good rule of thumb in evaluations.

Today, Google has released a new compilation that helps companies compare their performance to this.

It has 3 different benchmarks:

1. Site Performance by platform

This supports the data from our previous post - suggesting that desktop sites need to render in less than 4 seconds:

Google notes that you can check out the site speed reports in Google Analytics to see how you compare. Remember that averages across the whole site can be deceptive and monitoring key pages can be important.

2. Site Performance by country

This is interesting since there is quite a variation into a fast lane of countries where the mean load time is less than 6 seconds and a slow lane on the "Internet superhighway" (I know, no one uses that term).  I was surprised that South America, Africa and APAC are significantly slower reflecting the infrastructure and browsers used in these countries:

Country speed

The geo-breakdown shows the pattern nicely: important if you have many users in these countries:

3. Site Performance by industry

The final breakdown is less interesting since it shows similar levels across sectors, but useful for comparing against your sector. News sites seem to struggle to keep up with others - down to the need to maximise revenue per page through loading many ad units I think:

Country speed

Smart Insights download speed

Finally, this seems a good point to mention, as some of you reading this may have noticed, that on Wednesday PM this week, this site was significantly slower than these benchmarks due to a problem with our hosting service or rather hackers targeting one of the sites on their servers. Although the site was still available, the latency made it unusable for several hours. So, we’re sorry if this gave you problems in accessing our posts or resources.

As we’ll explain in our Enewsletter to members, we have had good availability > 99.99% since we switched hosting providers in September and relaunched the new site in December. However, there was a denial of service attack against our hosting providers servers and we had to sit it out or rather Stu, our CTO had a big job helping the hosting company isolate and fix the problem. In educating myself about solutions to protect against DDoS it seems that there is no robust solution, even if you have a large budget for hosting. I noticed also that yesterday, some larger sites like the Home Office, MI6, CIA, FBI and NASA were targeted by a DDoS for different reasons completely. It's a problem that seems to be on the rise and DDoS extortion is often not reported because companies want to keep it quiet.

Author's avatar

By Dave Chaffey

Digital strategist Dr Dave Chaffey is co-founder and Content Director of online marketing training platform and publisher Smart Insights. 'Dr Dave' is known for his strategic, but practical, data-driven advice. He has trained and consulted with many business of all sizes in most sectors. These include large international B2B and B2C brands including 3M, BP, Barclaycard, Dell, Confused.com, HSBC, Mercedes-Benz, Microsoft, M&G Investment, Rentokil Initial, O2, Royal Canin (Mars Group) plus many smaller businesses. Dave is editor of the templates, guides and courses in our digital marketing resource library used by our Business members to plan, manage and optimize their marketing. Free members can access our free sample templates here. Dave is also keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing. My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary. Please connect on LinkedIn to receive updates or ask me a question.

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