Multichannel

Are these 5 mistakes holding back your digital marketing plans?

By Expert commentator 30 Dec, 2020

Mistakes happen but there are many that can be avoided when it comes to digital marketing plans. Being aware of common mistakes helps you improve digital marketing

Even the top marketing gurus can implement bad marketing strategies if they don’t pay attention to the nitty-gritty, unspoken rules. While they may look good on paper, even the smallest mishap can completely derail favorable results. In this blog, we will cover 5 areas where you can improve digital marketing performance. Pay attention to these errors so you can best educate your teams and adapt your strategies to avoid dicey marketing situations. Although you might think you’ve heard it all when it comes to managing marketers, it always pays to look for the weak spots in your goals and plans. Without further ado, let’s dive into 5 examples where you can improve digital marketing...

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1. Your strategies cross the line between informing and spamming

Although we…

Why reviewing marketing performance should be at the top of your priority list in 2021

By Lilach Bullock 23 Dec, 2020

Channel Channels Content Marketing Content marketing ROI Measuring ROI Multichannel

Good digital marketing isn't just about creating content, you also need to review your performance to see where it can be improved

How often do you review your marketing performance? Creating great content for the various channels you use for your marketing campaign, whether they be social networks, your website or blog, or any other channel you’re using to connect with your audience, isn’t really enough to get you results. [si_monthly_campaign_blog_cta_banner id=160114] The only way to continue growing and evolving is to constantly improve and optimize your marketing strategies. In order to do this, you need to review your marketing performance, consistently. Our Content Marketing Learning Path supports members to plan their approach and increase the effectiveness of their content marketing activities with practical skills development and resources to measure and benchmark their success.

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In this blog post, discover why reviewing marketing performance should be at the top of your priority list in 2021.

When…

What is digital transformation strategy and how does it fuel business growth?

By Dave Chaffey 03 Sep, 2020

Business Growth Digital strategy Digital transformation Multichannel RACE Planning Framework Smart Insights research SOSTAC Strategy

Digital transformation strategy to grow your business: Our recommended planning frameworks to implement your successful digital transformation

More marketers than ever are fueling growth through digital transformation. But with the stakes so high, we want to make sure you get your digital transformation strategy right, first time. That's we're here to guide you through it. Discover the success factors for creating a digital transformation strategy to grow your business, read-up on the implementation process for your digital transformation next steps, and explore our latest digital transformation research.

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Why create a digital transformation strategy?

Our research shows that today many businesses are realizing the imperative for digital transformation; to compete in digital marketing data and technology, a structured process of digital transformation is needed. The need for transformation is particularly strong in larger, international brands and organisations that…

9 powerful multichannel marketing tips for e-commerce brands

By Expert commentator 14 May, 2020

Digital marketing and e-commerce for online retailers E-commerce Strategy Multichannel Multichannel marketing plan

E-commerce businesses cannot stay on one platform if they want to get ahead of the competition. This is where e-commerce multichannel marketing comes in

Channel loyalty doesn’t exist; buyers check different channels before they make a purchase. Even with promos, they still compare offerings. Take Amazon prime day for example. Some 76% of shoppers plan to visit other channels before making a purchase. Around 46% of them compare prices at Walmart, 40% use Target, 39% try brand websites. E-commerce businesses cannot stay on one platform if they want to get ahead of the competition. This is where e-commerce multichannel marketing comes in. Multichannel marketing involves promoting and selling on every channel that your customers can interact with you on. [si_guide_block id="122303" title="Download our Premium Resource – Omnichannel marketing planning guide" description="Our omnichannel planning guide will outline the differences between omni and multichannel marketing and then help you…

Why video calling is essential for your multichannel customer service strategy

By Expert commentator 10 Apr, 2019

Multichannel Omnichannel retail

Is your business equipped to offer customers personalized experiences across multiple channels?

In the era of instant communications and instant gratification, relationships between businesses and customers are changing. Driven by customers’ need for personalized and seamless interactions, brands are constantly adopting new communication channels, which allow them to reach customers at any stage of their purchasing journey. Making a purchase nowadays is easier than ever as customers can go from discovering a product on Instagram to an online checkout system in less than a minute. With 51% of UK’s consumers saying they prefer to shop online, the pressure is on for businesses to engage customers in high-touch point, more personalized interactions. [si_guide_block id="135151" title="Download our Business Resource – Integrating customer acquisition and retention communications" description="Our briefing to integrating customer acquisition and retention communications will show you common areas where the two teams fail to communicate, how a customer data…

Most startups don’t need exact match social media handles

By Expert commentator 08 Mar, 2019

Facebook Instagram advertising Multichannel Twitter

In the world of startups and small businesses, there is a lot of misinformation and confusion about social media handles

We understand that when it comes to business, entrepreneurs want to make the right choice. They are careful about every step of the branding process, even social media handles, so it is no surprise that some people are hesitant to take a business name if the social media handles are taken. In the world of startups and small businesses, there is a lot of misinformation and confusion about social media handles. Many people don’t realize that, like a domain, a social media handle is a way that potential customers can find your business online. However, like domains, you do not always need an exact match social media handle. [si_guide_block id="82119" title="Download our Free Resource – 10 common social media marketing mistakes" description="Avoid the pitfalls that limit engagement with your…

Google revolutionizes online ad measurement with card transaction tracking [@SmartInsights Alert]

By Robert Allen 25 May, 2017

Connecting offline and online Multichannel Omnichannel retail

Google starts tracking credit card transactions to assess online ads effect on online and offline sales.

Every marketing manager has always sympathized with John Wanamaker's famous phrase "Half the money I spend on advertising is wasted; the trouble is I don't know which half." Digital marketing has helped alleviate some of the problems of attribution, by tracking of digital media. But unless someone is clicking through to purchase on your site or tracked by call they make via the site, it's very hard to attribute offline store sales to a particular online ad campaign. But this limitation is now reduced which is BIG news for multichannel retailers. Yesterday Google announced it is now tracking consumers card transactions both online and in-store. The ability to track in-store sales is a real breakthrough in attribution, as since 92% of all US retail sales still take place in-store. Without it marketers are limited to focusing all…

Are these 5 mistakes holding back your digital marketing plans?

Mistakes happen but there are many that can be avoided when it comes to digital marketing plans. Being aware of common mistakes helps you improve digital marketing

1. Your strategies cross the line between informing and spamming

Why reviewing marketing performance should be at the top of your priority list in 2021

Good digital marketing isn't just about creating content, you also need to review your performance to see where it can be improved

When…

What is digital transformation strategy and how does it fuel business growth?

Digital transformation strategy to grow your business: Our recommended planning frameworks to implement your successful digital transformation

Why create a digital transformation strategy?

9 powerful multichannel marketing tips for e-commerce brands

E-commerce businesses cannot stay on one platform if they want to get ahead of the competition. This is where e-commerce multichannel marketing comes in

Why video calling is essential for your multichannel customer service strategy

Is your business equipped to offer customers personalized experiences across multiple channels?

Most startups don’t need exact match social media handles

In the world of startups and small businesses, there is a lot of misinformation and confusion about social media handles

Google revolutionizes online ad measurement with card transaction tracking [@SmartInsights Alert]

Google starts tracking credit card transactions to assess online ads effect on online and offline sales.

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