Data Driven Marketing

How to increase communications relevance through more personalised, contextual messages based on customer insight

Data is the key to understanding your customers and delivering new insights, but data in itself is just a series of 1s and 0s until you can bring meaning and interpretation.

Knowing and understanding your data is the first step in delivering relevant communications and customer value, as you turn raw data into information and then actionable insight. Starting this journey however can be a difficult step as highlighted in the 2013 Teradata Data-Driven Marketing Survey which stated:

‘Nearly 50 percent of marketers agree that data is the most underutilised asset in their organisation, with less than 10 percent saying they currently use what data they have in a systematic way’

Where to start?

There are several ways to data discovery and data…

How Big Data enables the relationship between data types to be explored

In my previous article in this series exploring the application of Big Data to marketing, I looked at how the Velocity component of Big Data provides greater understanding of your customers, improving marketing performance. In this post, I will explore the third of the 3 Vs, the potential impact of Variety on Marketing Variety covers the multiple types of data that are now available from the established structured data of tables and columns, with defined elements and values, to the many unstructured free format types of data. In recent years the amount of unstructured data and machine generated data is increasing at an exponential rate, being the major proportion (>80%) of the vast volumes of data now in existence. So what does this…

Part 3 in a series showing how Big Data can support marketing

In my previous article in this series exploring the application of Big Data to marketing, I looked at how the Volume component of Big Data provides breadth and depth to your understanding of your customers. In this post, I will explore the second of the 3 Vs, the potential impact of Velocity on Marketing.

Let’s first look at what we mean by Velocity and put down a simple definition of ‘Velocity is the speed of data growth/change’.

In the last few years, the accumulation of data has grown at an astonishing rate, with the amount of data increasing by 2.5 exabytes each day or 40% annually at current rates and accelerating.

The big question is, what does velocity mean for businesses looking to tap into it and does this speed of growth/change…

Continuing our briefing on how to apply Big Data for Marketing

In the first post in this short series I gave an introduction to using Big Data for marketing.  That introductory post included an overview of the concept and looked at the three core elements Volume, Velocity and Variety. In this second post in the series, I will look at the impact of the increase volumes of data associated with Big Data - what does this mean in practice for real-world marketing? Of the 3 V’s, Volume is the easiest to relate to Big Data, as it is about the amount of data, which as of 2012 stood at ~2.5 zettabytes and is expected to grow to almost 7.9 zettabytes by 2015. It is however a controversial area with many differing opinions on what constitutes ‘big volume’. To my 5 year…

Big Data, Big Analytics, Big Automation, Big Noise?

When I first started my career, storage was not at today’s inexpensive levels and one of the big challenges was utilising the space available in efficient an ingenious ways. Over the years the price has plummeted with space becoming freely available and available data growing exponentially. In recent years the ability to use this data has become possible with development of Big Data removing the historic problems of storage and access in reasonable, practical timescales. But what does this storage potential mean for marketers? Is it just more data? Many I speak to are wondering about the applications and this is also suggested by Dave Chaffey's review of Online marketing trends for 2014 where Big Data was voted as having the third biggest commercial potential for Smart Insights readers. In this post and a short series, I'll be exploring how the increase of available, ever…