Do you, or does your organization, use SOPs for digital marketing activities?
You may not have heard of SOPs, since the technique seems to be more widely used in the US and in markets where the sales process is more technical (think E-commerce or B2B rather than consumer brands and smaller businesses). But I believe they are a powerful technique that any business in any market can benefit from. They are particularly useful for agencies and consultants to use when working on client activities. In a larger team, in particular, they can help achieve consistency of approach and results by everyone following best practices and can support training of less experienced team members.
What is a Marketing Standard Operating Procedure (SOP)?
So, what is an SOP? In short, an SOP defines a repeatable procedure for how a business process task should best be completed by defining a series of steps or sub-tasks.
In marketing,…
What AI-based tools and digital marketing techniques should businesses from small to large be considering?
I’ve been fortunate to be involved in digital marketing for over 25 years now. The opportunities presented by AI recently are the most exciting developments that I have seen in this time, since the early days, where everything from organic search, a website and email marketing seemed a similarly huge opportunity.
This range of projections of advancement in AI presented at Technology for Marketing by Implement AI highlights that we are at a relatively early stage of adoption of AI, with the biggest advancements yet to come recently hinted by the rapid adoption of ChatGPT.
In this post, I’ll summarize trends in real-world applications of AI and tools to consider in each of these categories of AI that are open to any business from small to large. Some of the…
