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Around three-quarters (74%) of consumers said there was a connection between online video and their decision making process on whether to purchase.
The study found that video is a perfect way of reaching and engaging customers, even informing their purchase decision.
The study also found that almost 7 in 10 (67%) of respondents said that the amount of video they watch on social media has increased in the last month; 6 hours per week is the average that customers spend watching videos on social media
Customers also react with brands a lot as shown in the chart below.
The research also found that customers "like" videos almost every two times they watch a video on social media and most customers prefer video content over graphics and text-based posts.
By Robert Jones
Robert Jones is a specialist in CRO, UX Research, insight and digital Marketing. He is CRO Analyst at Enjoy Digital. He has a Psychology Masters of Research, has run large digital marketing campaigns to build research panels and worked in insight roles for Vision Critical, ASDA and WhatUsersDo. He also managed all of Smart Insights member resources and published several guides including "How to conduct Persona Research" as well as contributing over 100 blog posts to the Smart Insights blog. When he isn’t working on marketing campaigns he is most likely eating authentic Italian food or planning his next short trip. You can connect with Robert on LinkedIn or follow him on Twitter.
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