By Expert commentator 12 Dec 2019 2019’s best Christmas adverts Christmas advertising is bigger than ever, but are brands delivering festive cheer this year? We’ve taken a look at the biggest Christmas adverts from 2019 It seems like Christmas advertising starts earlier every year, with brands determined to make an …..
By Expert commentator 11 Dec 2019 Using data to create better lead-generating emails When hyper-personalized emails miss the mark, they aren’t just ineffective — they’re downright unsettling. To assess the effectiveness of personalization, my company conducted a real-world experiment. We paid a couple thousand dollars for a couple hundred hyper-personalized emails and then …..
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By Expert commentator 10 Dec 2019 How 2019’s Black Friday / Cyber Monday results can help you prep for Holiday 2020 [Infographic] No holiday shopping season is the same, but this year’s trends can help you prepare next year’s tactics Despite being a US tradition, “Black Friday” kicks off the official holiday shopping season for buyers around the globe. But marketers know …..
By Content Partner 10 Dec 2019 Five reasons your business is not ready for website personalization Getting website personalization right is hard and I bet you are sick of being told otherwise I don’t blame marketers for trying to tell you differently of course. It’s immensely frustrating for them too – knowing just how valuable personalization …..
By Expert commentator 10 Dec 2019 How to design a customer-winning e-commerce product page Product pages do more than just represent the product, they help build a relationship with the customer, giving them every reason to open their wallets and make a purchase For many webmasters, creating a winning e-commerce product page may not …..
By Expert commentator 09 Dec 2019 Live chat for customer support – 6 dos and don’ts Live chat is a valuable customer service tool, but you need to use it correctly. There is plenty you should do but also a number of things you need to avoid Excellent customer service has two critical elements. The first …..
By Content Partner 09 Dec 2019 Key features putting e-commerce personalization at the top of the retail agenda Many businesses, despite spending a huge amount on driving new traffic to their websites are still experiencing poor conversion rates and lack of insight into their visitors requirements The growth in consumer demand for real-time personalization is at an all-time …..
By Expert commentator 09 Dec 2019 Is your email marketing ready for an AI makeover? Are you looking for something that gives you the edge and helps take email campaign performance to the next level? So you’ve been optimizing your email programme for a while now, you’ve segmented your database, developed customer personas, and you’ve implemented …..
By Expert commentator 06 Dec 2019 Instagram’s new age check and Facebook suing over malicious ads – News roundup Instagram introduces age check, creative professionals more productive ‘on-the-go’, Facebook suing over malicious ads, YouTube updates on borderline content efforts, Facebook announces new anti-discrimination ad measures This week has seen Instagram change its policy to bring it in-line with Facebook. …..