Master Marketer Seth Godin on marketing today

"The internet is not TV 2.0". You gotta love Seth Godin - considered, candid and rich with insight. I found this video yesterday and thought it was worth sharing. Why? A lot of my conversations I have with other marketers follow similar themes... "PPC ads does not work like they used to, I can't scale it up" "Banner ads don't work for us at all, we don't get the clicks" "How do we get social media marketing right" This video resonated with me, not just because I've learnt from Seth for over 10 years, but because he succinctly addresses the bigger problem that marketers face and then outlines the solution in only 10 minutes.

What are the take-aways?

Revolution not evolution

Revolutions are initially perceived impossible - Seth reminds us about Henry Ford and how the first…

Some still don't get the potential of digital media

A friend of mine who works for a brand development agency, made a comment the other day, which summed it up for me. He suggested that digital agencies don’t really need to understand about brand as digital marketing is not really about strategy is it, but about execution, right? I find this idea both short-sighted and dangerous. The idea that to develop digital communications you don’t need to understand the longer-term objectives and goals of a business just doesn’t stack up. Digital can no longer be (and should never have been) considered a ‘tactic’, but demands the same level of strategic planning and direction as any other communication. So in my first post for Smart Insights, I thought it would be useful to look at approaches we can use to harness the power of digital media to build brands.

Why branding should be at the…

Online Customer Experience and Branding - an example of integrating the website and social presence

Today, with so many prospects and customers interacting with you online, I believe your brand really is greatly influenced by  the Online Customer Experience you develop. But I think many don't see how a website can support and especially enhance their brand. In this posts I'll share an approach I use with businesses and I hope you can adapt this model for your own business or your clients - it's classic brand marketing.

Brand value mapping

The first stage is to understand where a brand is right now.  I was recently discussing this approach with my class for marketing students in Derby. As a starting point we did a brand mapping activity for different companies. The areas highlighted in red are the key review areas for your online brand.

The somewhat surprising Number 1 is eBay - really!? Well, according to the guys at Yomego (who run social media monitoring software from Alterian SM2) that's the case. Certainly not the first brand to jump to mind, and not one of the company's that we hear much off on the social sites like Mashable. [caption id="attachment_4248" align="alignright" width="399" caption="Snakes & ladders: The social top 50"][/caption] The SMR Index gauges brands' social effectiveness using reach (social noise surrounding the brand) and satisfaction (popularity). Also factoring in the "recency" of social interactions, the index then ranks companies…

Why your blog should be *the* focal point for building your brand online?

I'm still surprised how little blogs feature in digital marketing strategy and planning -- whether marketers run a corporate or brand blog as part of their web strategy, or leveraging third party blogs via blogger out-reach. Blogs can also give you a hub for syndicating content and offers via the social networks as this post by Dave on blog content syndication shows. I believe that this area really needs taking more seriously, the latest information from Technorati's 'State Of The Blogosphere' (Technorati quiz several thousand bloggers) reveal some interesting take-aways that I'd hope provide some motivation: Blogs are the new news: The blogosphere is still in transition, and still they have mainstream influence - you only have to look how progressive brands are leveraging bloggers to promote their latest product, message or campaign. Blogs are social:…

Is Your Brand Inspiring The Millennials?

Value: [rating=4] Our commentary: Our modern concept of convenience is about getting what you want, when and how you want it - whatever that may be, so says Nick Parish - the North American Editor of Contagious. Blogging on Mashable, Nick believes that it's down to Millennials, or as Edelman call them 8095-ers. Double-jargon alert, I know, that's people born in 1980-1995 in short. I feel a lot of us have come to expect that, it's how it is, and probably how it always has been when change happens and a new reality dawns for enough people - a Tipping Point as Malcolm Gladwell puts it. Edelmen's 8095 survey is important and insightful to what is an influential market - did you know that 8 in 10 Millennials take action (or at least claim to, whatever action is) for brands that they trust - their…
I recently read a great document, Brand Trends for 2010 (PDF),  by Brand Keys with sound principles that can be applied to many business. It got me thinking how brand development has really come to the fore in digital marketing, likely because of the rise of social media, after the long obsession with all things direct response. I think this is a good thing and in line with what matters to us, as customers. So, for my first post on Smart Insights I wanted to explore some of the Brand Keys predictions further, share my thoughts and see if anyone else had things that they wanted to share on this subject given that "€œbranding"€ and "€œbrand development"€ have so often being misunderstood. First - It"€™s important to recognise that building a strong brand has always been important if differentiation and avoiding having a commoditised product or service matters to you.…