Integrating online marketing into marketing communications is the key to success & longevity

The head of the world’s largest PR firm, Edelman, declared recently that the marketing industry has its business backward. That marketing has a “short-term and broken model”.  And, he’s saying, it doesn’t have to be this way. Where brands could originally only reach and stimulate consumers through advertising or promotional marketing, we’re seeing brands such as American Express, Coke, Red Bull and Dove all creating content rich stories, integrated into much wider campaigns, to enable connections in consumer news feeds. Annoyingly Edelman is pointing to “marketing” but referencing the advertising model specifically, but the point is still great if viewed in a wider context.

“I see the emergence of a new paradigm, which is ‘communications marketing’ instead of ‘marketing communications.’”

Richard Edelman, CEO, Edelman

Of course Edelman is encouraging a PR or journalistic mindset of ‘communications’ vs…

9 tips on how to boost readership for a small business blog

Are you struggling to attract a significant amount of traffic to your blog? If the answer to this question is yes, there are a number of tactics smaller businesses can use to gain a loyal readership and achieve the goals you desire for your business blog. Increased traffic provides the visibility you need to engage with a wider audience and sell the services or products you offer. Without traffic, your efforts for creating useful content are all made in vain. If your blog is struggling to attract the attention it deserves, read on. My helpful tips provide a set of beneficial strategies used by the top marketers across the globe. Tip 1. Regular content For starters, create an effective content calendar with a range of compelling topics to be published frequently and to a specific schedule. To boost your blog’s traffic you need to connect…

New research showing the most cost-effective techniques

Do you work in Higher Education, and interested to learn how digital marketing is driving student enrolments?  Fathom has released the findings from their first quarterly EDU Standard Marketing Report to share how the sector is using the latest developments in SEO and paid search statistics in the sector, plus online advertising and email marketing trends. Key takeaways in the infographic highlights: Mobile marketing accounts for 15% of conversion strategies Paid Search from Google and Bing drove 50% of the enquiries. 40% of leads from paid advertising were attributed to non-branded search. You can download the Fathom Q1 2014 EDU Standard Marketing Report for more indepth results.…

A round-up of our advice and alerts from June 2014

Colin Green, Marketing Director, Land Rover UK stressed the importance of integration when he stated that:

“Truly Integrated Marketing is the holy grail for the marketeer. ”

However, it seems that integration is easier said than done. Our research on Managing Digital Marketing showed that many are making efforts to improve integration across the many marketing channels today. Given these challenges, in our strategy posts this month we have focused on articles discussing how to improve integration.

Strategy and planning advice

Improving integrated digital marketing Three examples of integrated campaigns How to create an integrated marketing campaign

Social media marketing alerts

Talkwalker - a review of a new, free social media monitoring tool Influencer marketing - Bryony Thomas explains her recommended strategic approach to influencer marketing. 17 LinkedIn Profile tips - this infographic was one of our most popular…

Why benchmarking is essential to fill the digital marketing gap

In theory, analytics can tell you anything you want to know about your last digital promotion - except whether or not it was successful... For example, analytics may tell you? Your conversion rate was 3%. Is that good? Engagement is down. Is it down across your competitive set or is it just you? Redemption rate exceeded targets by 10%. Was the bar set too low? You won't get these insights from your digital marketing analytics because all they can give you are your numbers, which are meaningless unless you have something to compare them to. Benchmarking tools provide answers by plotting your data against the industry-specific averages for hundreds of metrics. You'll know what objective success looks like. You'll know if you achieved it. And you'll know how your promotion fared versus the…

5 Franchising Q&As with a look at opportunities in Australia

Becoming a small business owner has grown into one of the hottest topics in the world business news in the past few years. With an over 90% prosperity in the franchise sector, running your own business is a one-way ticket to success. Yet, the unlimited power which franchise enterprises hold is often deeply buried under a messy pile of obscure researches and heavy statistics. Understanding the basics of franchising is the first step towards starting a successful business. This article will give answers to the top most asked franchising questions helping you improve your organisational and personal management skills.

Q1. What is a Franchise?

Franchise is generally an authorisation granted by a company or product owner which gives a person the right to market a specific service or product by using the trade name or trademark of another business. The authorised person is…

Boo hoo: “ Learning from the largest European dot-com failure

This in-depth case study of Boo.com features in the last few editions of my book Digital marketing: Strategy, Implementation and Practice  - it's based is based on story of Boo.com failure from the excellent book "Boo Hoo - a dotcom story" "Unless we raise $20 million by midnight, boo.com is dead" So said boo.com CEO Ernst Malmsten, on May 18th 2000. Half the investment was raised, but this was too little, too late, and at midnight, less than a year after its launch, Boo.com closed. The headlines in the Financial Times, the next day read: "Boo.com collapses as Investors refuse funds; Online Sports retailer becomes Europe's first big Internet casualty". The boo.com case remains a valuable case study for all types of businesses, since it doesn't only illustrate the challenges of managing E-commerce for a clothes retailer, but rather highlights failings in E-commerce strategy and management…

What can we learn from these examples of failed digital marketing strategies?

There is a tendency for both brands and agencies to accentuate the positive in case studies and write-ups of campaigns and case studies. It’s understandable to take this positive approach to hide bad news out of sight of investors, clients and consumers. However, we can often learn more when marketing failures are reviewed. In this article I’ll take a look at 4 examples of digital strategy failures that highlight good practices by showing poor practices.

1. Boo.com

Despite the fact that boo.com went spectacularly bust over a decade ago, it still offers a unique insight into one of the biggest and most costly digital business failures in European history. Boo.com aimed to become a first-to-market global brand selling sportswear and designer clothes.   The business launched in 18 countries in the autumn of…

21 Internet trends from the annual KPCB trends report

For anybody that doesn’t know, Mary Meeker is rightly famed for her intelligent selection and presentation of the key trends of digital business, so today we’re sharing a summary of her latest report with what we’ve jumped out to us from a marketing perspective - it's hot off the press this week. The full deck is 164 slides, I found I needed two coffees...

Our summary

Mobile, mobile, mobile. We're all going mobile in a hurry. This is where Meeker's report has focused for the last few years. The Internet as a whole is growing, led by developing countries of course, and mobile is growing faster. Video is growing in power for brands who seize it. Television viewers are evolving to embrace the second screen for interactive content, while also ditching TV for online video content. …

Can content marketing software ease the pain?

A new technology report by Rebecca Lieb at Altimeter has just been launched evaluating the software landscape for content marketing. You might read that as a “not for me” - doesn't sound too exciting at first glance, but we'd suggest that it might be worth re-thinking that stance.

The $44Bn market: Content marketing is big and complex

Now valued at a whopping $44Bn, the creation and promotion of customer or branded content remains on a huge growth trajectory, and yet Altimeter finds 70% of marketers lack a consistent or integrated content strategy - marketers still have a scattergun approach to content. “Content is the atomic particle of all marketing” Rebecca Lieb [note: Seth Godin also said content was marketing’s last stand about 2–3 years ago] The reality is that marketing is now a complex process, it involves multiple stakeholders throughout the organisation, outside agencies and suppliers, and multiple channels…