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Some interesting insight was published by Social Bakers this week where they look at engagement rates of Facebook pages in the UK.
Of course, Facebook admins can see the level of engagement of their own company page through Facebook Insights which gives measures like Reach and PTAT (People talking about this). However, this doesn’t allow you to benchmark against other companies.
Social Bakers uses two simple measures of engagement that can be used to benchmark sites. The first measure, Average Post Engagement, is based on the Post average, the second, Daily Page Engagement rate is based on the total daily interactions:
The useful thing about this compilation for UK brands is that you can calculate engagement for your own Facebook page using these measures and then compare to other similar pages, or simply use the brands as the top of the list for ideas on how to achieve engagement.
What it doesn’t tell you is how to get these levels of engagement with fans. I noticed that Park Bench rate highly for engagement, so here are some ideas on that. Marie Page has written before on Smart Insights about their 8 techniques to engage Facebook fans.
Marie is also giving an online training session this week for Expert members on techniques to engage Facebook fans which will be available for download.
By Dave Chaffey
Digital strategist Dr Dave Chaffey is co-founder and Content Director of online marketing training platform and publisher Smart Insights. 'Dr Dave' is known for his strategic, but practical, data-driven advice. He has trained and consulted with many business of all sizes in most sectors. These include large international B2B and B2C brands including 3M, BP, Barclaycard, Dell, Confused.com, HSBC, Mercedes-Benz, Microsoft, M&G Investment, Rentokil Initial, O2, Royal Canin (Mars Group) plus many smaller businesses. Dave is editor of the templates, guides and courses in our digital marketing resource library used by our Business members to plan, manage and optimize their marketing. Free members can access our free sample templates here. Dave is also keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing. My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary. Please connect on LinkedIn to receive updates or ask me a question.
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